Industry giant Allianz Partners joins forces with Blink as it pioneers post-pandemic travel insurance transformation
Cork, Ireland 28th January 2021 Irish Insurtech Blink announces a major rollout of its travel disruption insurance platform in the UK this month. The partnership between Blink and Allianz Partners, one of the world’s leading insurers operating in over 70 countries and handling 65 million cases each year, is the first UK deal of this scale for Blink. The announcement today validates how world-class Insurtech innovation is pivotal for the future of insurance solutions amidst the challenges triggered by COVID-19. This not only transforms how insurance works, but puts a spotlight on how insurance leaders (at the forefront of change) are capitalising on new technology that puts customers in need of a claim resolution at the centre of the process. As well as embedding Blink within Allianz Partners travel policies, its affinity partners are also offering the Insurtech solution.
Blink will provide flight disruption cover to Allianz Partners and Affinity policyholders through the Allianz Assistance brand, extending Allianz Assistance support to UK policyholders wherever they are travelling worldwide.
Blink offers an advanced, data driven travel disruption solution on its Blink Parametric platform. Once a traveller registers their flight details, Blink monitors that flight in real-time. Any flight disruption that occurs to the registered flight automatically results in a traveller being notified instantly. Event notification allows for real-time problem resolution, and so the traveller is immediately offered service choices within their policy terms that can instantly remove the stress and consequences of the disruption.
Paul Prendergast, CEO of Blink, spoke of the significance of this UK announcement for the company,
“Partnering with Allianz Partners will ramp up our presence and visibility in the UK considerably and we are delighted to be working with one of the world’s largest travel insurance providers in delivering transformative change to their client service offering. Allianz Partners has been definitive from the outset in placing customer needs at the centre of the process and are firm advocates for embedded, seamless insurance processes. As a result, we have built a robust service that can process more than 60,000 claims per hour and will support the provision of real-time flight disruption cover for any flight delayed by more than two hours to Allianz Partners and Affinity policyholders.”
This partnership was a culmination of collaboration between Allianz Partners, Blink and LJS Global (formerly Lumley Jacobs), a leading acquisition and retention specialist in the Insurance space.
Speaking of the deal, Rachel Temperton, Head of Travel & Tourism, Allianz Partners,
“We have absolute confidence that this new and pioneering Blink dimension will have a very positive impact on our portfolio of travel insurance solutions. We are delighted to partner with the best Insurtechs to deliver cutting edge solutions and we firmly believe that this will transform the travel insurance experience for our customers.”
About Allianz Partners:
Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 76 countries, our 21,500 employees speak 70 languages, handle over 65 million cases each year, and are motivated to go the extra mile to help and protect our customers around the world.
For more information, please visit: www.allianz-partners.com
About LJS Global (formerly Lumley Jacobs):
LJS Global works with insurers (in Europe & North America) to design, implement and manage innovative customer engagement programs that deliver quantifiable insurer results. Through leveraging non-industry products and services, they build brand and differentiate policies while unlocking market opportunities by solving distribution, retention and other industry endemic challenges. Their customised programs drive loyalty and trust by providing measurable, customer value. https://ljsglobal.com